After reviewing your request, we will contact you (by phone or e-mail) and provide you with a Return Authorization Number.
This number must be written on the outside of the package. Packages without a Return Authorization number will be refused
Note that all Return Authorization requests submitted after 5 days of receiving your order will be denied.
Within 5 days of receiving your order, you may:
EXCHANGE for any other size, color, and/or style. There will be a 15% restocking fee.
RETURN for any reason for full store credit. As an industry standard, we have a no-refund, store credit-only policy.
If you have any questions about your order or the shipping policy, please feel free to contact us by phone at 1-800-622-4272 or by email at CreativeTouch_support@ibongo.com.
We at fashionwise make women’s formal wear. We are a very specialized company because we allow each woman to seek in us what she cannot find anywhere else clothing created with her exact color preference, design choices, and individual measurements so that it really is the dress that exists in her imagination.